Last Updated: August 22, 2026
At Alwaysora, we want you to be completely satisfied with your purchase. If you are not entirely happy, we are here to help.
1. Returns We offer a 30-day return policy. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Non-Returnable Items Certain types of items cannot be returned for hygiene or safety reasons (e.g., intimate apparel, skincare products if opened, etc.). Please check the product description for specific exclusions.
3. Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
4. Late or Missing Refunds If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund, please contact us at support@alwaysora.com.
5. Shipping You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.