1. How long will my order take to arrive? We offer FREE worldwide shipping on all orders! Delivery times depend on the specific item you select and are clearly stated on each product page:
- Express Items: Delivered within 1–4 business days.
- Standard Collection Items: Delivered within 10–17 business days.
2. How can I track my order? Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also monitor your package directly on our Track Your Order page using your order details.
3. What is your return policy? We want you to completely love your purchase! You can request a return or exchange within 30 days of receiving your package, provided the item is unworn and in its original packaging.
4. What payment methods do you accept? We accept secure payments via Visa, Mastercard, Apple Pay, and Google Pay. All transactions are fully encrypted and secure.
5. How can I contact customer support? Our support team is always here to help you. You can reach us instantly via our Live Chat on the website or send us an email at support@alwaysora.com.